We recently bought a washer and dryer from Big George's Home Appliance Mart. We have shopped there before. Anyway, they brought the washer and dryer out to our home, and set it up for us. All their employees are very friendly, and they did make the delivery on time. We have no complaints about that, or the quality of the merchandise. The only problem we had is that the delivery men did not stay long enough for us to test run the equipment, and as a result the washer was not properly balanced, and it got the shakes. We fixed it ourselves to where it would not shimmy like that. That is the only reason why I gave Big George's Home Appliance Mart a Four Star Rating as opposed to a Five Star rating.