I had a kitchen remodeling project and needed several new appliances. I started out with Logan Weber in the AA store. Gosh, Logan was so helpful...never tried to oversell and really gave me good information so I could make a good decision. I ran into a few glitches with construction, and Log and patient, helpful, resourceful...just couldn't have asked for a better sales person. Then came installation; Andrew H and Justin came to my home; they had more work to do than they initially thought, but they were extremely accommodating and pitched right in to get all the appliances installed. They helped me understand first-time use of the appliances, cleaned up after themselves and wore booties at my request on new carpet (Big George's should supply these and have their workers use them as standard practice). They were very knowledgeable and great to work with. Thanks to all for helping me from beginning to end. I like to shop local whenever I can, and I found their prices to be very competitive (I got in on the Black Friday sales which started late October, and Logan made sure I knew about the price reductions). I've shopped here off and on for many years, wandered away occasionally, but I can tell you their service makes me want to use them exclusively.