My refrigerator delivery men, Aaron & Andrew, were wonderful- very careful and personable. They had to deliver in the snow and were on time. However, the salesman sold me the wrong size refrigerator even though I gave him the measurement parameters- he only looked at cubic feet not width & depth. Aaron arranged with the warehouse for me to keep the frig (hosting an event tomorrow) as a loaner and I am waiting for a manager to call me back.