Dan F. and Reese delivered my new washing machine and took out my old one. Everything went smoothly and they took the time to explain how the new machine works, made sure it was perfectly level and ran a load to make sure that it ran through a wash cycle and that everything was good to go. They had to bring the new washer into my basement and get the old one out and they got in and out without any problems. I would highly recommend Big Georges and Dan and Reese.