We purchased a new dryer that was delivered this week. Patrick was very helpful and pleasant to deal with, and did not attempt to oversell us a dryer that was fancier than we wanted. Phil and Dietrick did a great job delivering the unit - introduced themselves, told us what to expect, were very careful moving the old dryer out and the new dryer in. A good experience all around! We like to support local businesses, and they make it easy!