My entire family has purchased appliances through Lenny at Home Appliance Mart/Witbeck for over 25 years. In a changing retail environment, they understand the importance of customer service and value. I just encountered my first problem ever and was extremely impressed with their attention to my concerns. I am a happy customer and they have, once again, earned my business. Of importance, Witbeck is one of few places left that doesn't outsource their deliveries. I can't state enough what a difference that makes. You get an installer that knows what they are doing and cares because they represent the store. I have experienced the difference and will continue to rely on Witbeck's expertise.