I was looking for a kitchen ventilation hood and found Friedmans Appliance Kitchen Bath & Beds by google. First when I saw "call for price", I thought it was a scam. But I decided to give it a try. I called. The price is cheaper than other stores. I ordered it. I received it as promised. Christopher, the sales, even dropped off the hood to me because that was faster than the shipping by the shipping department. I highly appreciate that. I have been using the hood for several months and it works perfectly. Overall, I was very satisfied with my purchase experience with Friedmans Appliance Kitchen Bath & Beds.