Business Description:

For over 30 years, Pioneer Plumbing & Rooter has proudly served the Southern California areas of Los Angeles, San Fernando Valley, San Gabriel Valley, and Ventura.

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plumbers & sewer repair
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Marina's Review

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Santa Monica, CA

Pioneer Plumbing

Very bad service!!!! Very tricky business!!! Stay away!!!!!

Nobody returned my calls when called for warranty service! Waited for the whole day and kept calling.... No follow up. Dan the owner said that the warranty service of back up Plumming could be only done in 4 days!!! If i want plummers to come the same day i would Need to pay again! Meaning I have to live with backed up drain for 4 days. Did cleaning of main pipe in oct 2 , but it backed up again in two and a half weeks! What kind of quality job it is?!
Never use them again!!!

comments

Hi Marina,

We are really sorry that we were unable to help you to your satisfaction. However, we cannot and do not work on a barter system. We understand your husband is a dentist and you would like to give us his dental work for our plumbing services, but again, we cannot and do not operate that way. If you would like, we can offer you free camera inspection and 15% off your next plumbing project. We are here to provide clients with reasonable prices and excellent service. Again, we are sorry we cannot offer free plumbing services in return for free dental work. We hope you understand.

Pioneer Plumbing Management

Pioneer Plumbing commented on 05/01/2015