This was the first time I'd heard about Pioneer Plumbing & Rooter. The owner thought they sounded familiar to her when we found them in the Yellow Pages, she was sure she had worked with them before and they were good then. We decided to use them again and hoped they were still good.

I had to be here on the Saturday they came in. They called me that morning to let me know they'd be here at a certain time, so I didn't have to sit around and wait on them. They arrived exactly at the time they gave me. They got right to work. It was nice, because they told me that I didn't have to sit around all day while they worked, and provided their personal cellphone numbers to me, if I had any questions.

They were there for about 9 hours, working into the dark, I felt so bad, I had forgotten to turn the lights on for them. So when I got back they were working with flashlights.

They were amazing. The work was fantastic. Everyone was so friendly and accommodating. I will definitely use them again and have already recommended them to others.