Business Description:

For over 30 years, Pioneer Plumbing & Rooter has proudly served the Southern California areas of Los Angeles, San Fernando Valley, San Gabriel Valley, and Ventura.

Categories

plumbers & sewer repair
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Raymond's Review

Will Recommend

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Total Experience

North Hollywood, CA

Pioneer Plumbing

They may be good but my experience was not great.

The employee from Pioneer Plumbing & Rooter showed up on time, but it took a little while to get someone out there. The person we had to work with came across as not being entirely sure of what he was doing. He left to pick up some parts and I left the house and told my tenants to give him the check I had written. But he then called me and told me I had to bring cash for the parts because he paid for them out of his pocket. I turned back to the house and called the company to ask if this was normal. They told me they would handle it and I didn't have to pay him extra. It was just an overall odd experience.

comments

WE HAVE TAKEN PROPER INITIATIVE TOWARDS THIS TECHNICIAN AND WE WANTED TO ADVISE YOU AS OUR CLIENT THAT THIS IS NOT A MIRROR OF HOW PIONEER PLUMBING AND ITS TECHNICIANS REPRESENT THEMSELVES, PLEASE CALL US TO SHOW YOU OTHER WISE AND PROVIDE A DISCOUNT OFF ANY WORK RENDERED. WE WILL PROVE TO YOU THAT PIONEER PLUMBING PRIDES THEMSELVES WITH CUSTOMER SERVICE AND 100 HONESTY. PLEASE CONTACT MANAGEMENT TO RECONCILE OUR RELATIONSHIP.

Pioneer Plumbing commented on 08/31/2012