From the moment I met with Richard to the final install... this is a dream team of professionals. The constant and timely communications via phone, email and texts... to the professional and efficient install for everything to be 100%. For a household who hardly watches TV... we are now the proud owners of two 65" TVs with sonos sound bars and subwoofers (to feel like we're in the movies!) to Apple TV and a Savant remote (which I do think I can command to cook dinner) to a wireless internet system (which i think if you are in a closet under a steel blanket - the internet would still work!).... The remodeled house is set for an awesome sound and tv experience. These guys 'get' their product and the customer experience.