I ordered a new induction convection stove from Allen & Petersen Cooking & Appliance Center. They ended up ordering the incorrect one but took care of that and got me the correct one. They honored the price for the one they provided initially which saved me a little bit for what I actually wanted even though it was more expensive. The difference was just something to do with the finish. I thought that was a nice touch of honoring their error. I am satisfied with the stove and I have already recommended them to someone else!