Business Description:
Allen & Petersen Cooking & Appliance Center provides cooking classes, kitchen store items, and stocks more than 2150 appliances everyday! We also fix appliances!
Categories
appliance store
Allen & Petersen Cooking & Appliance Center
3002 Seward Hwy, Anchorage, AK 99503, USA
(907) 276-0111

Service

Total Experience

Will Recommend

Leo A.

Anchorage, AK

Allen & Petersen Cooking & Appliance Center

Very unhappy

I purchased a dishwasher and because my wife just had a baby I decided to pay for the installation. When the installation guys came, they said it was going to be a 30 minute installation. First, the installation took 2 hours, they didn’t finish the installation. They installation guys had to call out someone to come and show them how to finish the job. When they told me they were done the guy was trying to hide the safety cover and didn’t want to install the cover. When they left my wife found a part they forgot to install and so I installed the part. I put in a phone call to my salesman and he said he’d call back to make sure we knew what was going on. We didn’t get a call back.

comments

Hi Leo,

I know that our delivery manager reached out to you in an effort to make up for our deficiency during the delivery process, and understand your frustration. We apologize for the challenges and hope we can make it up to you in the future.

Thank you,
Kyle D. Mirka

Allen & Petersen Cooking & Appliance Center commented on 11/08/2018