Customer Service is Top Knotch!!
Frustrated with the customer service and appliance selection at the big box stores, I vented my irritation with a friend who suggested I check out Allen & Petersen. My friend assured me they really want to help out their customers. Indeed, they do! I walked in with the deer in headlight face and Aubrey walked me through the store and introduced me to all my options. We discussed price range, I told her about my house/neighborhood, and pleaded for her assistance in selection. "Just pick out an affordable package for me, Aubrey!!" That she did. The very next morning, as promised, I had an offer in my email and her promise to honor the upcoming sales prices. I cannot say enough kind words for the excellent customer service and willingness to adjust to my delivery dates! Even the guys delivering and setting up were awesome! (my elderly next door neighbor slipped on ice and was badly hurt -- the two guys were right there with me helping her out, calling paramedics, etc.). Thank you A&P for being true to your word and our community. -LJM