The attention of the representatives has been fine. I do however still have quite a few ant beds closer to the house than promised and I still find spider and earwigs inmy house. I have not been compltely satisfied with the insect treatment. Also when i called for an inspectoin and retreatment of the home becasue of continued insect problem, I was charged for a full service. I believ there should have been no charge since the treatment was not working as it should be.