House Smart Home Improvements

Business Description:

We Specialize in Replacement Vinyl Windows and Doors, energy-efficient furnace installations, heat pumps, draft proofing and thermostats. Lifetime Warranty.

Categories

remodeling & major home repairs
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Gary's Review

Quality

Service

Will Recommend

Maple Ridge, BC

House Smart Home Improvements

New saleman needs to be more personal so they don't loose sales.

When I hired House Smart Home Improvements, my stuff was done super great. Later, I referred a friend of mine to them because he came to see my door. The salesman that helped me, Jason, was really good. He came to my house a couple of times and he did whatever he had to do to make a sale. But he left the business and they got a new salesman, my buddy, that I referred to them rung him up so he could come over and he could show him the different kinds of doors but he new guy told him to go look online. My stuff was done great but the new salesman was not very helpful.

When they did the work in my house, the installers were great. They were efficient and cleaned up very well. I highly recommended them but they made me look like an idiot with their poor service and that's too bad. I was going to get some work done but I don't think I'll go back there, not after I heard that.

comments

Thank you for your review Gary. House Smart is proud to have a great team of guys in our installation and service department. I am very happy that you were able to experience this. We are verry sorry to hear that the new salesman was not very helpful. He is fully trained now, and we are confident that he will be helpful to our customers now and in the future. Thanks again, Bonita, Admin Department, House Smart Home Improvement.

House Smart Home Improvements commented on 02/29/2016