Business Description:
We Specialize in Replacement Vinyl Windows and Doors, energy-efficient furnace and A/C installations, heat pumps, Lifetime Warranty.
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Categories
windows & door contractors
plumbing, electrical, heating & air conditioning
heating & air conditioning
House Smart Home Improvements
120 Glacier St #4, Coquitlam, BC V3K 5Z6, Canada
(604) 945-1904

Quality

Service

Will Recommend

Bahar T.

Coquitlam, BC

House Smart Home Improvements

Do not order from this company.

Their sales person Greg makes promises of 6-8 weeks, but this company does not deliver on time. We ordered windows in September and we have yet to received two our of our windows. They will not give me a refund. They will not give me a straight answer. Every time I call them, they give me the run around about Covid and supply chain issues, meanwhile they are taking NEW orders from customers who will also probably not get their orders anytime near the time they were promised (6-8 weeks), 6 months on, and we are still waiting. This is the quality of service and product they deliver to their paying customers. STAY AWAY - literally go ANYWHERE ELSE. Pictures below are the broken windows they installed for us, which was already 3 months late, 3 months later we are STILL waiting for these two pieces to be fixed. If I could give MINUS stars, I would.

comments

Thank you for taking the time to write us a review. Due to worldwide supply chain issues across all industries we are experiencing longer than anticipated delays in receiving the products from the manufacturers. We are keeping an eye on the situation and updating our customers regularly as information becomes available to us. Thank you from House Smart Home Improvements.

House Smart Home Improvements commented on 04/19/2022