Business Description:
We Specialize in Replacement Vinyl Windows and Doors, energy-efficient furnace and A/C installations, heat pumps, Siding and thermostats. Lifetime Warranty.
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Categories
windows & door contractors
Siding Contractors
heating & air conditioning
House Smart Home Improvements
120 Glacier St #4, Coquitlam, BC V3K 5Z6, Canada
(604) 945-1904

Quality

Service

Will Recommend

Ras S.

Richmond, BC

House Smart Home Improvements

A Good Experience, Aside From Their Rebate Processing

In general, my experience with House Smart Home Improvements was good. The workers did an excellent job. They were polite, very cheerful, and were very good at what I needed them to do. My only disappointment was their rebate process, which they assured me would go smoothly. It did not, as it took a long time for the rebate process to go through. For a company that touts their ease of processing rebates, their actual processing was disappointing. Aside from that, everything went well.

comments

Thank you for your positive review, we're glad to hear that you had a good experience with us. The rebate processing is actually done by Fortis themselves, and therefore any delays are due to their rebate processing system. However, we appreciate the feedback as it lets us know what difficulties our customers may face in the rebate process. We will use this information to endeavor to assist others in expediting the process in the future. Thank you for bringing this to our attention. - Annie

House Smart Home Improvements commented on 04/07/2022