Our total experience with House Smart Home Improvements was a positive one. The first crew installed our air conditioner unit which we love. And then our neighbors used them to do a complete renovation. One of the projects was installing new windows. They raved over them. One of the things they loved the most was they were soundproof. So we called and talked to Greg H. Greg was organized and even brought samples. We got a quote from another company. But they weren't nearly as professional. We appreciated the good training House Smart Home Improvements had for their technicians. However, the second crew didn't install the privacy glass in the bathroom or the skinny window by the front door. But we were very impressed that they fixed the problem. And they installed clear glass in those two windows to complete the job. I highly recommend House Smart Home Improvements.