Benjamin Franklin Plumbing

Business Description:

Ben Franklin Plumbing is the only plumbing company to promise perfect punctuality. Your time is valuable and we know it. Call now for all of your plumbing needs!

Categories

plumbers & sewer repair
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Bill's Review

Professionalism

Timeliness

Will Recommend

Claymont, DE

Benjamin Franklin Plumbing

Rip-off!

While the technician was courteous and on-time, he quoted me at over $600 for a job that routinely costs under $200. He attempted to get me a lower rate, but his boss wouldn't budge. I called another plumber who quoted me over the phone at $175. Also, they do not quote over the phone. You must pay $40 for an in-person assessment.

I wasn't going to write this review, but the straw that broke the camel's back was that they had the nerve to send me a "Thank you for your business" card a week later. You're welcome for taking my $40 and wasting my time.

comments

Bill, I am so sorry that you feel this way and that surely isn't how we want you to think of us. Please email me your information at ron.williams@benfranklinplumbing.com and I will be sure to refund your service fee.

Benjamin Franklin Plumbing commented on 06/27/2014