I called Cory, and Mr. Hardwood went out quickly to repair damage to the floors. They did an awesome job, and the floors looks beautiful and like new. They did quite extensive work to repair our floors in the living room, master bedroom, family room, kitchen, laundry room and bathroom. Their response time was great, and they took care of it as soon as possible. I wasn't expecting them to be so quick with it--especially because it happened during the holidays.