Both service teams that came out to clean our vents and our grout were excellent. They were very courteous and polite and took the time to explain the service and maintenance. I was impressed with the first team that came to the house to clean the vents and was pleasantly surprised to see the exact same type of demeanor and professionalism with the second team. The service itself was excellent. Obviously, your firm is doing a good job in your hiring and training process. Keep up the good work.