As far as the personnel from Discount Plumbing, they were excellent people. Very polite and professional. They were absolutely courteous in my home, the guys have always been top-notch. They do anything that I need. They recently did a very, very major pipe replacement under the house. It was very well done as well as that goes, and they were very courteous throughout the time. Their entire communication around the process was clear and easy to understand. I also got to see the results. When they removed the old pipe, I wanted to see what was the issue with it and they showed it to me. I think they're very well-trained as far as courtesy.