I called Mr. Electric when my water heater ran out on me! We had a bunch of water that spilled all over and ruined our carpet. We needed to replace that too, but that wasn't with Mr. Electric. He just fixed the water heater. He came in here and put the water heater in and so forth. It only took about 1 day. Everybody that I talked to was nice and polite. When the job was done everything was cleaned up and done really well. All I can say is, call Mr. Electric, he'll do good for you!