Business Description:
Categories
moving & storage
Sullivan Moving & Storage
5704 Copley Dr, San Diego, CA 92111, USA
(858) 905-5774

Service

Value

Will Recommend

Lori N.

San Diego , CA

Sullivan Moving & Storage

Hiring this company for a local move was one of the worst decisions I ever made.

Their quote was significantly higher than other movers, but they seemed more professional, had great reviews, and were the only movers who moved plants. When they first arrived, one guy immediately started smoking while waiting for the truck to pull up front. He continued to smoke during the move whenever he took breaks. The entire crew seemed to take breaks a lot and for extended periods. I get it, moving is very tiring and it was hot, but it seemed excessive. They also failed to wrap my plush chairs and sofas, so not only did they get sweat on them, but also the loose pillows fell on the sidewalk. The drawers on all my furniture slid open and got banged around because they were not wrapped, either. In fact, nothing was wrapped. It wasn’t until I called their office to complain about the smoking and lack of care that they finally wrapped one sofa. The smoking didn’t stop, however. When they were done 5 hours later, they tried to charge me for the entire estimate of 7 hours. I called their office to dispute this, and they told me someone would call me back. While waiting, they got a call from their supervisor, who I could hear clearly. He asked them for my last name, then immediately asked another question: “Is she a f***ing Asian?” Needless to say, I do not recommend this company, unless you don’t care about your possessions, love the smell of cigarette smoke, and enjoy being called racist slurs by management who don’t care.