Overall very good service. Prompt packing, unpacking and good storage. Couple of small nits...1) the elevator in our origin house was mishandled by one of the workers, which required an emergency repair visit ($189). I requested that credit be given to my account or a check. The Sullivan team leader at the origin told me he'd submit my request up the line. After the move was completed, Continuum told me they did not hear back from Sullivan with regard to the credit. On the unpacking side, the team missed the "Open me first" box and ended up burying it within the stacked boxes which lengthened the time to unpack (set up the bed) b/c the pieces were in the box.
Overall, very good.