Last summer I had a hard time getting my aquatrol running. I called a different servicer and they came over and checked things out and told me what I needed to do. Not only did they give me bad info all the way around but after two weeks of no returned calls, I contacted Noel and he shows up and looks at it and realized that the box and the cell were bad. We spoke about switching over to a chloronator and after switching over and pouring a ton of chemicals into my green pool, we were swimming within days and had a trouble free summer. Noel gave me several tips on making my pool run efficiently and checked on me to make sure that I was up and running. Outstanding service.