I am very satisfied with the service of Imperial Pools. The two key things that I really like about them is Noel's responsiveness, and his knowledge of the entire pool, the chemicals and the industry in general. I've been using their services off and on for about four years. They're not located in my town, but I do try to use them as much as possible. In fact, I use them for the opening and closure of my pool. I'm absolutely satisfied with them and my only complaint about them is they're located in a different town!