Business Description:
Along with my wife and the rest of the Imperial Pools team, we design, install, service and maintain swimming pools and hot tubs throughout Central Illinois.
Categories
pool product manufacturer
Quick Initial Response, Radio Silence After
I had kind of a mixed experience with the guy from Imperial Pools. While he did come quickly to do the job initially, when I tried to contact him with questions afterwards I have gotten no response. The price was reasonable and as far as I can see the work has been done properly. The thing is that he did the work so differently compared to other companies I have used in the past. I had him seal my pool, but the way that he did it (not draining it halfway first for example) just left me with a lot of questions. I have called at least 5 times with questions and even sent a couple emails but have gotten no response. That alone just makes me less likely to recommend them.
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