Imperial Pools Inc.

Business Description:

Along with my wife and the rest of the Imperial Pools team, we design, install, service and maintain swimming pools and hot tubs throughout Central Illinois.

Categories

swimming pools & spas

Reviews

5 Stars

Mahomet, IL

5

Excellent Service

I have used Imperial Pools Inc. for 2 seasons. The last time they came out because I was having a problem with the drain. They were so responsive and helpful. They repaired the drain quickly and professionally and cleaned up when they were done. I am very happy... Read More

5 Stars

Decatur, IL

5

Great work, excellent customer service

I have been using the services from Imperial Pools Inc for a few years now and am very pleased with how the services from them have been going. Every time I call them they are here right away. The workers that come out to do the work always have great attitudes,... Read More

5 Stars

Champaign, IL

5

GOOD JOB

We used Imperial Pools Inc. one time. They were great. They repaired out hot tub. We felt that their prices were very fair for a specialty service. The man they sent over was polite and very professional. We would use their service again and also recommend them... Read More

5 Stars

Bloomington, IL

5

Absolutely Satisfied!

I am very satisfied with the service of Imperial Pools. The two key things that I really like about them is Noel's responsiveness, and his knowledge of the entire pool, the chemicals and the industry in general. I've been using their services off and on for about... Read More

5 Stars

Savoy, IL

5

Outstanding Service!

I was very satisfied with the work that Imperial Pools did for us. They fixed our hot tub, replaced the motor, and did a little extra plumbing. Their guy communicated very well. He was very knowledgeable, responsive and courteous while doing the work. He did an... Read More

3 Stars

Monticello, IL

3

Quick Initial Response, Radio Silence After

I had kind of a mixed experience with the guy from Imperial Pools. While he did come quickly to do the job initially, when I tried to contact him with questions afterwards I have gotten no response. The price was reasonable and as far as I can see the work has... Read More

4 Stars

Savoy, IL

4

Perfect When It Is Finished!

Imperial Pools has done several projects for my husband and I. Most recently, they replaced our pool liner and the pool bottom. It was a slow process because we had a lot of rain and they needed it to be dry in order to do the pool bottom. Then, we hit spring water... Read More

4 Stars

Decatur, IL

4

Good Work But High Prices.

Imperial Pools has been in charge of regular weekly maintenance for my pool for about a year or so. I'm overall satisfied with the service; they show up on time and do a good job. However, I do feel that their pricing is substantially high. Almost twice as high as I... Read More

5 Stars

Gibson City, IL

5

Good work

I would say for the most part dealing with the people over at Imperial Pools was a really good experience. They did a really good job for us and the pool looks really good and we are happy with how everything turned out. I liked that they were able to do the work... Read More

5 Stars

Homer, IL

5

I was left hanging by another servicer

Last summer I had a hard time getting my aquatrol running. I called a different servicer and they came over and checked things out and told me what I needed to do. Not only did they give me bad info all the way around but after two weeks of no returned calls, I... Read More

1 Stars

Mt. Zion, IL

1

Won't be recommending them.

My experience with them was very good initially. Their response was good and their service was good. But as time progressed I wasn't getting any return phone calls, and no response to emails or texts. Unfortunately our relationship ended last fall when they quoted... Read More

5 Stars

Champaign, IL

5

They are fair and straight forward and their work is more than adequate.

The work that Imperial Pools Inc was very satisfactory. I recommend them because they were pretty straight forward and not only was I pleased with the person that gave me the estimates about the work but also the work that they did do was good. The person knew... Read More

5 Stars

Tuscola, IL

5

I Had A Positive Experience

Imperial Pools Inc. was referred to me by a friend. I had hired them to change the rope for my pool cover and the service was satisfactory. Prices were higher than I expected, but they seem to be in line with all the rest. The owner was a perfectionist and made sure... Read More

5 Stars

Tuscola, IL

5

Nobody else around that can do what he does.

I recommend Imperial Pools Inc. because there's nobody else around that can do what he does. He does custom pool work and I've been using them for a little while, all last summer. They are professional, courteous and they do a good job, I would definitely use them... Read More

5 Stars

Champaign , IL

5

Fantastic new pool install

Professional, knowledgeable, on time and on budget. Noel built an awesome pool that will be centerpiece of our outdoor entertainment. Great group of guys too. Read More

5 Stars

Mahomet, IL

5

Noel consistently provided high quality service.

Noel could be counted on to respond promptly to text and email messages. His work was done promptly and with consistent quality. I also felt that I could trust his information and the work he did. I recommend him highly. Read More

5 Stars

Champaign, IL

5

Better than the competition

I love the people over at Imperial Pools because they made my life easier. I have used a wide range of pool services and these guys did everything better than anyone I had had before. They did the work a little differently than the other guys and got significantly... Read More

5 Stars

Monticello, IL

5

I Had A Positive Experience

I first heard about Imperial Pools Inc. from a friend. We had just moved into our new home and they helped us to get our pool together for the summer time. And just recently they have helped us with our pool by providing winter weather maintenance. I like the... Read More

5 Stars

Mahomet, IL

5

Love my pool!

I could not be happier with the pool that the people over at Imperial Pools designed and installed for me. They really worked with me throughout the whole process and made the whole experience very pleasant and easy. The pool turned out beautifully and whenever I... Read More

5 Stars

Gibson City, IL

5

Great work, reliable service!

I am quite happy with how the work from Imperial Pools went. The workers came out in a very timely manner, and began working right away. The workers did a good job and got the work done very quickly, and we have had no issues since with the work they did. I will... Read More