Imperial Pools Inc.

Business Description:

Along with my wife and the rest of the Imperial Pools team, we design, install, service and maintain swimming pools and hot tubs throughout Central Illinois.

Categories

swimming pools & spas

Reviews

5 Stars

Farmer City, IL

5

Great Experience - Would Recommend

I was very happy that I went with Imperial Pools Inc. In my first time using them, they helped to install a new pool. I think that the pricing for the work that they did was very fair and aligned with the product. The staff was very nice and they did a great job... Read More

5 Stars

Forsyth, IL

5

Noel is great. Takes care of all issues within a reasonable time frame and a great problem solver.

See Above Review Summary Read More

5 Stars

Champaign, IL

5

They Seem Honest and Knowledgeable

We've contacted Imperial Pools a lot to work on our pool. They always seem to come through for us. The prices are a little high, but I think they're the best around. The last time they came out was to install some pool equipment about a month ago. It went pretty... Read More

5 Stars

Rantoul, IL

5

Did a great job. Explained what needed to be done before starting.

Very pleased with their work. Showed up when expected and performed the required work on time. Read More

5 Stars

Mahomet, IL

5

He gave us every bit of excellent service, and they worked really hard.

It was a great experience with great people at Imperial Pools, and I enjoyed working with them. They did a complete install of a 27-foot pool that is partially above ground. They showed up and did all the prep work one day, then they came back a few days later early... Read More

5 Stars

Gibson City, IL

5

Good Job!

Imperial Pools closed the pool for me last year and they just did a really good job. Their technicians were professional and efficient. I called them later, after the work had been completed, with a couple of questions and found them to be very responsive and... Read More

5 Stars

Champaign, IL

5

Convenient And Made The Process Easy!

I recently used Imperial Pool Inc for the first time because I needed a pool heater. They were great! They were really convenient and made the process easy. I know the owner, and I had heard nothing but good things about them, and they were right! They do good work.... Read More

5 Stars

Champaign, IL

5

Best pool service in town

After trying several other pool services in town, and there really aren't very many, we were so glad to find Noel and his team. He is very professional, really knows what he is talking about and a very honest and friendly guy to work with. I would highly recommend... Read More

5 Stars

Mahomet, IL

5

Excellent Service

I have used Imperial Pools Inc. for 2 seasons. The last time they came out because I was having a problem with the drain. They were so responsive and helpful. They repaired the drain quickly and professionally and cleaned up when they were done. I am very happy... Read More

5 Stars

Decatur, IL

5

Great work, excellent customer service

I have been using the services from Imperial Pools Inc for a few years now and am very pleased with how the services from them have been going. Every time I call them they are here right away. The workers that come out to do the work always have great attitudes,... Read More

5 Stars

Champaign, IL

5

GOOD JOB

We used Imperial Pools Inc. one time. They were great. They repaired out hot tub. We felt that their prices were very fair for a specialty service. The man they sent over was polite and very professional. We would use their service again and also recommend them... Read More

5 Stars

Bloomington, IL

5

Absolutely Satisfied!

I am very satisfied with the service of Imperial Pools. The two key things that I really like about them is Noel's responsiveness, and his knowledge of the entire pool, the chemicals and the industry in general. I've been using their services off and on for about... Read More

5 Stars

Savoy, IL

5

Outstanding Service!

I was very satisfied with the work that Imperial Pools did for us. They fixed our hot tub, replaced the motor, and did a little extra plumbing. Their guy communicated very well. He was very knowledgeable, responsive and courteous while doing the work. He did an... Read More

3 Stars

Monticello, IL

3

Quick Initial Response, Radio Silence After

I had kind of a mixed experience with the guy from Imperial Pools. While he did come quickly to do the job initially, when I tried to contact him with questions afterwards I have gotten no response. The price was reasonable and as far as I can see the work has... Read More

4 Stars

Savoy, IL

4

Perfect When It Is Finished!

Imperial Pools has done several projects for my husband and I. Most recently, they replaced our pool liner and the pool bottom. It was a slow process because we had a lot of rain and they needed it to be dry in order to do the pool bottom. Then, we hit spring water... Read More

4 Stars

Decatur, IL

4

Good Work But High Prices.

Imperial Pools has been in charge of regular weekly maintenance for my pool for about a year or so. I'm overall satisfied with the service; they show up on time and do a good job. However, I do feel that their pricing is substantially high. Almost twice as high as I... Read More

5 Stars

Gibson City, IL

5

Good work

I would say for the most part dealing with the people over at Imperial Pools was a really good experience. They did a really good job for us and the pool looks really good and we are happy with how everything turned out. I liked that they were able to do the work... Read More

5 Stars

Homer, IL

5

I was left hanging by another servicer

Last summer I had a hard time getting my aquatrol running. I called a different servicer and they came over and checked things out and told me what I needed to do. Not only did they give me bad info all the way around but after two weeks of no returned calls, I... Read More

1 Stars

Mt. Zion, IL

1

Won't be recommending them.

My experience with them was very good initially. Their response was good and their service was good. But as time progressed I wasn't getting any return phone calls, and no response to emails or texts. Unfortunately our relationship ended last fall when they quoted... Read More

5 Stars

Champaign, IL

5

They are fair and straight forward and their work is more than adequate.

The work that Imperial Pools Inc was very satisfactory. I recommend them because they were pretty straight forward and not only was I pleased with the person that gave me the estimates about the work but also the work that they did do was good. The person knew... Read More