Our pipes were clogged causing water from our kitchen, laundry room, and bathroom to back up into the tub. I called in the evening and they scheduled a tech first thing the next morning. I got the curtesy call that Drew was on his way right around when I was expecting it. Drew did great work; was fast, efficient and gave me great advice on how to keep the pipes clog free in my old, pier and beam house. This is the first time we've used a plumber without a home warranty so I don't know how they rate in terms of cost compared to other companies, but I can tell you it was much less than we were expecting and I feel money well spent! I would highly recommend them to anyone!