Haferman Water Conditioning, Inc./ Kinetico replaced my old water softener with a new Kinetico system including a drinking fountain installed in the kitchen. The installation technician did a good job he was knowledgeable and very courteous. The working areas were left reasonably clean and tidy when he was finished. I am satisfied with the work. The new system is working great and the only complaint that I would have is that it seems like there is a lot of water that comes back and drains into the water tub and this could be a waste of water I'm just not certain and will call them to go over this.

This is my first time using this company and I got their number off of our old system. The only reason for the four-star rating is that this system is quite expensive but I suspect if the quality is there then I should have zero complaints.