Haferman Water Conditioning, Inc./ Kinetico is a great company to do business with! I am definitely very pleased with their service and would be happy to recommend them to others. They installed my unit for me, and I continue to purchase salt for the softener through them. They're very dependable and I appreciate how well organized and consistent their service is. They're very easy to work with and I haven't had any problems at all, really. Thank you, Haferman Water!