I had a poor experience with Artisan Hardwood Floors. The floors came in at a good price, but the quality was very cheap, so I wanted to upgrade to a higher quality product. The problem was that the order was already delivered and Artisan told me that the more expensive flooring was the same quality and I did not need to upgrade. They did a poor job installing the cheaper flooring and I am not happy with how things turned out. This was my first time using Artisan and I will not being using them again.