After an operation, I was having some trouble getting around so I contacted American Heelers. I dealt directly with Ilya, the owner, and she was great! Very friendly and very knowledgeable! I was shocked when I got my shoes within a few days, and it is so much easier to get around now. I even feel better! The shoe lifts were of excellent quality and workmanship. I think American Heelers did an outstanding job for me, and I highly recommend them!