A Great Experience; Courteous & Knowledgeable
During my most recent experience with R&D Heating & Cooling, I purchased a contract with them for my heating, air conditioning, and humidifier system. I've had previous experience with them, and I made the decision to sign up for their service contract. I made the appointment and the gentleman came out and performed the necessary work on my HVAC unit. He was on time and extremely courteous. He explained everything concerning his process, and he put it in terms I could understand. Something I found unique about the company was, prior to his arrival, I received an email from R&D which included the worker's biography along with a picture. My wife and I found it very helpful. By the time he arrived, we knew of his background and knew who to expect thanks to the picture they sent. I believe in working with local companies, so I will definitely be using them again.