A guest's dog did a number on our guest room rug, to the point that we were seriously considering replacing it. Decided to try cleaning as last ditch option and had two companies come out. Richard from Spectrum totally impressed me with his knowledge and clear determination to attack the stains, and we gave the job to Spectrum. And we were not disappointed! Richard never let up, essentially staying the entire day to ensure that every stain that could come up, did. Bottomline: The rug looks 100% better, as do that other rugs he cleaned. Recommend Spectrum highly -- professionally handled from beginning (thanks, Angie and Donna!) to end (a big thank you to Richard!).
Joe in Jefferson, MD