I was a first time user of Pro Floors of Utah and was very satisfied. They installed new carpets throughout the main floor of my entire home, after leaving us carpet samples for a significant amount of time so we could make a good decision, and did an excellent job at a speedy installation that still retained quality. Everything that they said they would do, they did, and my wife and I are very happy with it. My only complaint is that the cost they gave us at the end the installation was higher than the estimate that they initially provided.