Glen, the electrician just came out to diagnose a 4 way light switch that had 2 other switches tied to it. He was able to replace the switch so that the lights actually came on. He was very friendly and knowledgeable. They were able to come in their promised window of time and able to accomodate a day notice of my need for help. The only part is that they are not the least expensive. That is why they had a 4 stars in certain areas.