Let me tell you how impressed I was at the customer service I received today from Kenny Mills. He was the most professional and polite person I have dealt with in a long time. I reached out to Appleton Campbell because of the reviews I read online, I was not disappointed. Kenny went above and beyond to help with my clogged drain problem. We were dealing with a slightly unusually situation in a hard to access spot. Instead of coming in and immediately doing what I asked, which would have been quite costly, he gave me several options to consider which may save in the long run. I appreciated him putting me first before just worrying about the most expensive option. I could tell he is proud to work for the company and he talked highly of the values of Appleton Campbell and their satisfaction guarantee and money saving programs they offer. I would highly recommend Appleton Campbell and Kenny Mills to anyone!