We had a disaster with our AC unit installed by another provider. They did a poor job with initial install but the unit had multiple leaks, mold and other biologicals, etc. It was a mess. Jerry came out to $@!#% all of the problems and came up with suggestions. He was very thorough and professional! I was impressed with his expert opinion and how he did everything he could to save us money on a new install! Jerry - you deserve a RAISE!