Danny answered our call for service and restored water to the home the same day the well pump failed. It was winter and cold. I think he saw the desperation in my face when he arrived to assess the situation. He and an awesome helper stayed out past dark in the freezing cold to get the pump replaced. The pricing was our only down side. Of course it could have been done for less - but not that day. So you pay to play. The service was excellent and we are glad we called.