This is the second time I have needed a plumber on very short notice; in both instances, Appleton Campbell sent someone within a few hours. In the latest instance (8/13/2014), I was frantic because I discovered a leak and I was supposed to leave town later in the day--to say the least, it would have been very inconvenient to postpone. The serviceman arrived a few hours later and diagnosed and repaired the problem within one-half hour after that. I am totally delighted with the service I received. The personnel involved were very professional.