I had a new heat pump system installed (I chose to have it replaced). The work that they did, along with the coordination and follow-up by their organization, was super impressive. You will not find a better firm to do business with. Trust them. Give them the keys to your house, and go on vacation while they do their thing. They are that much a class act company. They will do the right thing - do the job right - even when you, the customer, are not watching.