The people from ERIVES HEATING were really friendly and very nice, and although they did a good job overall, there were a few issues. The installation wasn't completed in one day, as there was a gas leak, so I had to call them to come back and take care of it. Also, when I tried calling for my rebate, I was told the part number wasn't right. It was probably a clerical error and nothing too big, but they were small things that prevented my experience from being better. I've used them before because they're a good, local company with nice people.