I had a mixed experience with Spotless, and although the cleaner was great, I had some troubles in my communications with the office. One of their cleaners, Shirley, was doing some really great work for me, but was only available twice a month, whereas I needed cleaning down once a week. When I called the office to figure out my options, I was not greeted with as good customer service as I expected. It was a simple request, but it turned into a two week ordeal that definitely could have been handled differently. Otherwise, they would have been a great service.