I recently started working with Spotless LLC and as far as actual cleaning goes they did an excellent job. They were timely and cleaned everything very thorough. I have no complaints there. My only complaint really has been making sure that the expectations that were set after their first visit in terms of hours of cleaning and prices charged is something I had to work out with them. My understanding was that it would take 3.5 hours the first visit but that the subsequent visits would be shorter. I've had them here now for 4 visits and they continue to charge me for 3.5 hours each time. I just talked to them about this 10 minutes ago so hopefully everything is worked out at this point. Their prices are competitive. They're basically right in the middle as far as what I saw out there. The cleaner that comes is very nice and friendly. Other that the surprise billing I've been very pleased with their service.