Business Description:
Broward Factory Service provides a full range of HVAC, home warranty, and finance services to families in Florida, Texas, Arizona and Nevada.
Categories
plumbing, electrical, heating & air conditioning
Broward Factory Service
2860 FL-84 #101, Fort Lauderdale, FL 33312, USA
(904) 396-6565

Service

Total Experience

Will Recommend

Amar A.

Port St. Lucie, FL

Broward Factory Service

Sleazy Business Model

I purchased their policy, which I discovered to be a joke couple month later. I called couple months later to repair my microwave and I was told that it was not included in my contract. Then, I inquired about the coverage of my contract and I discovered that the agent had misled me to believe something that was completely different from what I paid for. I explained this over the phone; but to get a refund, I was given your address to send you this letter through mail. I sent the letter but nothing happened. I had to contact them several times and finally gave me they gave me about 50% of what I paid. Apparently, they delayed taking care of the situation; so they can "justify" that I have used the policy half a year, when my first call in that regard was made only couple months after the purchase of the policy.