Above & Beyond. Amazing Tech
There is just not enough words to describe how helpful the Tech was when fixing our issues. My dad is getting old, yet still thinks he knows it all. Chris not only took the time to listen to him and let him try and tell him what he thinks is the problem. But once Chris looked over the system and fixed it, he also went step by step with my dad explaining everything to him. Even took him to the thermostat and showed him where things should be and what best setting it should stay. He was the kindest, sweetest, and most patient person to ever come to fix a problem at our house. His knowledge is also outstanding. A+++++++ all around. I would recommend him to everyone I know. It's not often you get people so willing to one take the time to listen before fixing something but he didn't rush us or make us feel in the way. He went above and beyond in every aspect. I'm telling you his guy will and should be your manager! We've had other techs come out and yes they got the problem fixed but we're just in and out. Not mean or anything, but nothing like this guy has been. He's been here a few times and he's always been the same, never changed. So it's not like a put on show, it's how he is always. Chris I hope you get the acknowledge you deserve. Job well done! I think his last name is Costello.