Broward Factory Service

Business Description:

Broward Factory Service provides a full range of HVAC, home warranty, and finance services to families in Florida, Texas, Arizona and Nevada.

Categories

heating & air conditioning
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Reviews

5 Stars

San Antonio, TX

5

Excellent Service and Experience

Woke up to water all over the wood floor in the garage. Turns out the water heater was leaking from the bottom. I called and was told they would try to get someone out today and said they would call back. I received a call and had a technician out within the hour.... Read More

1 Stars

Wellington , FL

1

Bait and Switch

This company is a total scam. They have little expertise in the equipment they say they service. My ice maker broke and they refused to fix it. Their contract is very deceiving. The front of the document says, the plan covers "Refrigerator/Ice maker. The back... Read More

5 Stars

San Antonio, TX

5

Washer repair

They attempted fixing it two times, we're not able to fix so they replaced it Read More

4 Stars

Cibolo, TX

4

customer service

Great service, courteous technicians, friendly service department, and they call my renters and myself, when they are 20-30 minutes out (BFS office in San Antonio/ Live Oak TX). They have very competitive prices for their home warranty packages, I always get/renew... Read More

5 Stars

San Antonio, TX

5

I give them a 5.

II have used Broward in Dallas, Plano and now in San Antonio for over 25 years. I have always found them to be prompt in arriving and prompt in fixing whatever was broken. Read More

4 Stars

San Antonio, TX

4

Good company

BFS Home Warranty is a good company. Read More

5 Stars

San Antonio, TX

5

Love this company

Personnel friendly. Technicians are professional and knowledgeable. Always send the same technicians I like that I get to know them and they know me. It is very important. Read More

5 Stars

San Antonio, TX

5

Excellent Service...Quick Response Time!

I called b/c we had an A/C problem and they were able to get someone out the same day! Great work and very courteous. Gabrielle is a pleasure to talk to on the phone & really worked for us to make a repair happen in a timely manner. Adam was a great technician... Read More

5 Stars

San Antonio, TX

5

Fast and reliable service

Every call I made for service has been treated with great care, I recommend this Home Warranty above any other in my practice.(Realtor) Read More

4 Stars

San Antonio, TX

4

Your service is very good.

In my case, when something wrong in my house, the manager and other technician came to me and fix it. It was excellent. However, I am waiting for my referral fee coming; when I called the local office, somebody is in charge of the fee, but she never called me... Read More

4 Stars

San Antonio, TX

4

A Good Growing Company!

We've had a contract for years, included when we bought a fixer upper, and have had pretty good service. Employer retention was an issue but the latest employees have been experienced and pleased with where the company is going. I love the office staff. Usually very... Read More

5 Stars

San Antonio, TX

5

Well done repair men did a good job

Repairs done very well Read More

5 Stars

San Antonio , TX

5

Excellent work

Great service . Some details of coverage not listed . But overall great service . Read More

4 Stars

New Braunfels, TX

4

Air Conditioning Pan Leak

It took a few times to repair it correctly, but the air conditioning pan leak is now fixed! Read More

5 Stars

San Antonio, TX

5

ok good service

ok good service Read More

1 Stars

Fort Worth, TX

1

Horrible service

They've sent techs out 4 times, yet the a/c is out AGAIN after just 2 days Read More

1 Stars

Bradenton, FL

1

Horrible Company

In May 2017 my AC broke. I just had a baby that month and was home with a newborn. The guy came out and told me he had fixed it however, shortly after he left it was doing the same thing NOT working. I called the company and they told me it would be a few days to... Read More

1 Stars

San Antonio, TX

1

The worst.

They removed my pool pump to service. When I called to inquire they said they had to order a part. Brought it back and reinstalled yesterday (Friday) (2 weeks later) and it seemed to be working but this morning water is shooting out of the pump and water in the... Read More

1 Stars

Dallas , TX

1

Worst company ever. I have been without AC since July 8th 2017. A technician came the 11th and said it just needed freon. Apparently not, it was not cooling. Three weeks later which it was July 27th they showed up and fixed it. Today when I got home it was still 90 degrees inside. I called them to come in and a VERY RUDE GUY WITH THE WORST ATTITUDE SAID THAT HE WILL NOT SHOW UP TODAY, THAT MAYBE TOMORROW. I asked him for a time frame and VERY RUDE said No, I will call you like around 8am to give you a time frame. This company is fraudulent. I CAN'T BELIEVE I have BEEN WITHOUT AC FOR 3 WEEKS AND THEY DON'T CARE. They have come in twice and they don't fix the problem. I even got a new unit and apparently they didn't install it right. It is insane. My meds are going bad because of the hit, if they don't show up tomorrow morning I will call a lawyer and DALLAS

Worst company ever. I have been without AC since July 8th 2017. A technician came the 11th and said it just needed freon. Apparently not, it was not cooling. Three weeks later which it was July 27th they showed up and fixed it. Today when I got home it was still... Read More

5 Stars

Panama City Beach, FL

5

Such a happy person to work with

Veronicas vivacious personality immediately made my us comfortable. She is knowledgeable, thorough, and patient. It is a fun experience working with her and she will definitely be our warranty agent if we move need her services again. We have already recommended... Read More