Broward Factory Service

Business Description:

Broward Factory Service provides a full range of HVAC, home warranty, and finance services to families in Florida, Texas, Arizona and Nevada.

Categories

plumbing, electrical, heating & air conditioning
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Reviews

1 Stars

Las Vegas, NV

1

Terrible Customer Service

They have been working on a hot water heater for 9 months, and it keeps going out. Finally they say it needs to be replaced but now I am required to pay for “ upgrades and permits”, totaling $340. I called the city the permit is $80, I looked up the upgraded parts... Read More

1 Stars

Clearwater , FL

1

Don’t bother

Sorry, but they will not fix your stuff! They will rig it and then it will take them 2-3 visits to do that right! I would not recommend this company! They will spend more money a year coming out to repair a AC under contract that is nearly 30 years old, because... Read More

5 Stars

Lady Lake, FL

5

SAME DAY SERVICE

My AC unit quit working, and the heat index was over 100 degrees. The office staff was pleasant, and scheduled to have a tech out that afternoon. The tech showed up with a smile on his face, and parts on hid truck to fix my air. I am very glad I have Broward! Read More

5 Stars

San Antonio, TX

5

Great service!!!

I am so glad to have a San Antonio office. They have been great in communication and although it has taken a while to get a drain-pan repaired for my A/C (some of it has been my fault too), the communication has been excellent. Thank you, BFS! Read More

5 Stars

Coconut Creek , FL

5

New Customer

Today I had the honor of your tech name Manny come to my home and repaired my air conditioner from leaking, He was respectful and resolved the problem immediately. I also would like to acknowledge the sales rep Manning as well, who was very patient with me by... Read More

1 Stars

Sarasota, FL

1

Needing service again

I have had a contract for years with Broward never had any big major problems that I need it fixed. However this year when it got cold my heat didn't work and I went without heat the entire 6 weeks said it was cold now I have new problem. In a rental property that... Read More

5 Stars

West Palm Beach , FL

5

Service for my refrigerator

I was very impressed with the service I received from Broward Factory Service. I called late morning and a serviceman arrived shortly after my call. The serviceman, Steve, was very pleasant and did the repair very quickly and efficiently. Read More

1 Stars

Sarasota , FL

1

Sarasota Browards

They are so "understaffed" it's ridiculous. Takes serveral weeks to have an appliance repaired. I do not re commend this company. Unless you enjoy total frustration ! Read More

5 Stars

Sarasota, FL

5

GREAT COMPANY!

LOVE this company. I've been with Broward Factory Service in Sarasota for some time now. They do their best to make sure the customers are well taken care of. Always getting out to my house in a reasonable time and call before every appointment to assure I will be... Read More

5 Stars

Converse, TX

5

EXCELLENT SERVICE SA TX OFFICE HIGHLY RECOMMENDED

Great service, courteous technicians and friendly personnel. Technicians are professional and knowledgeable. We are very satisfied. BFS Best Home Warranty. Read More

5 Stars

Red Oak, TX

5

Very Helpful and Always responsive

Tom at the Dallas location has served me well over and over. He is always responsive, shows up when he says he is coming, and completes the work I need quickly. I know I can always depend on him to serve me well. Thank you! Read More

1 Stars

Sarasota, FL

1

I called for service because of no heat on January 2nd. Was told the service couldn't be done until the 3rd. Between 8 a.m. And 1 p.m. I had somebody at my house and they were not called nobody came until 6 p.m. when nobody was there I had no way of knowing that somebody was coming at 6 p.m. Cold this morning I'm at work I can't be there so they can come tomorrow so the three frigid days in Florida I have no heat with a $900 a year contract thank you Broward

When I called the office this morning on the 4th I was told by the girl that answered the phone if they are in an area and they get more calls an emergency type call with no heat they would go to those calls because there in that area already. I guess my phone call... Read More

5 Stars

San Antonio, TX

5

EXCELLENT SERVICE RECOMMEND HIGHLY

Have had a contract with this company for a long time. Love the fact that they are in San Antonio now. Technicians are friendly and knowledgeable. Always eager to help and willing to listen to explanation of my concerns. Prompt service. Their new service to drain... Read More

5 Stars

San Antonio, TX

5

Nice customer service

Shirley, Gabrielle and Jessica are responsive and helpful. Having several properties this is so helpful and I know I can count on BFS!! Read More

5 Stars

San Antonio, TX

5

I am very satisfied with SA Tx office

I moved to Tx 4 yrs ago and had been a satisfied customers from Vero Beach ,Fl for many years. I was very pleased to find the service locally in SA. The office staff is very pleasant and helpful. I always recommend the company. Read More

5 Stars

Green Bay , WI

5

Dependable

Can sleep at night knowing I have this contract! Live out of town and I know my tenants are taking care of as soon as my property management service rings them . Have used them for more than 5 years! Read More

5 Stars

San Antonio, TX

5

Very satisfied

I always recommend BFS for the best Homw Warranty Read More

1 Stars

San Antonio , TX

1

no call back on weekends

First time I used them I left a message on a Sunday morning, no heat. I didn’t get a call back until Tuesday. I figured it was a fluke.. This is the second time I tried using my “emergency “ service and again no answer. I called early in the week and they came... Read More

1 Stars

Leesburg, FL

1

The technicians are incompetent and office staff are rude

I have had my AC broken for 3 weeks despite having technicians working on it a total of 5 times. There is no emergency response for after hours or weekends. They broke additional parts while repairing and to top it all off the office girl hung up the phone on me.... Read More

5 Stars

San Antonio, TX

5

Excellent Service and Experience

Woke up to water all over the wood floor in the garage. Turns out the water heater was leaking from the bottom. I called and was told they would try to get someone out today and said they would call back. I received a call and had a technician out within the hour.... Read More