Broward Factory Service

Business Description:

Broward Factory Service provides a full range of HVAC, home warranty, and finance services to families in Florida, Texas, Arizona and Nevada.

Categories

heating & air conditioning
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Reviews

1 Stars

Bradenton, FL

1

Horrible Company

In May 2017 my AC broke. I just had a baby that month and was home with a newborn. The guy came out and told me he had fixed it however, shortly after he left it was doing the same thing NOT working. I called the company and they told me it would be a few days to... Read More

1 Stars

San Antonio, TX

1

The worst.

They removed my pool pump to service. When I called to inquire they said they had to order a part. Brought it back and reinstalled yesterday (Friday) (2 weeks later) and it seemed to be working but this morning water is shooting out of the pump and water in the... Read More

1 Stars

Dallas , TX

1

Worst company ever. I have been without AC since July 8th 2017. A technician came the 11th and said it just needed freon. Apparently not, it was not cooling. Three weeks later which it was July 27th they showed up and fixed it. Today when I got home it was still 90 degrees inside. I called them to come in and a VERY RUDE GUY WITH THE WORST ATTITUDE SAID THAT HE WILL NOT SHOW UP TODAY, THAT MAYBE TOMORROW. I asked him for a time frame and VERY RUDE said No, I will call you like around 8am to give you a time frame. This company is fraudulent. I CAN'T BELIEVE I have BEEN WITHOUT AC FOR 3 WEEKS AND THEY DON'T CARE. They have come in twice and they don't fix the problem. I even got a new unit and apparently they didn't install it right. It is insane. My meds are going bad because of the hit, if they don't show up tomorrow morning I will call a lawyer and DALLAS

Worst company ever. I have been without AC since July 8th 2017. A technician came the 11th and said it just needed freon. Apparently not, it was not cooling. Three weeks later which it was July 27th they showed up and fixed it. Today when I got home it was still... Read More

5 Stars

Panama City Beach, FL

5

Such a happy person to work with

Veronicas vivacious personality immediately made my us comfortable. She is knowledgeable, thorough, and patient. It is a fun experience working with her and she will definitely be our warranty agent if we move need her services again. We have already recommended... Read More

5 Stars

Clifton, NJ

5

Love Broward Factory!

Love Broward Factory! Read More

5 Stars

Clifton, NJ

5

Excellent service!

Always excellent service from the team at Broward Factory Service! Read More

1 Stars

Spring, TX

1

Company sucks!

This company sucks...I have had multiple appointments for my A/C Unit and nobody can't find the problem. I have all of the invoice docs piled up in case I need to take another route. let's see if somebody in management sees this post and calls me but It's getting... Read More

5 Stars

Trinity, FL

5

Broward (Clearwater Office) is the "BEST"!!!

I have been dealing with the Broward Clearwater Office for 12 years now and I could not be more satisfied. You pay for your contract once a year, and that is it! No service call charge, no parts charge, no holiday or weekend charge, etc. Everyone that I ever... Read More

1 Stars

Dfw, TX

1

Service is not good.

Broward Factory Service is the worst warranty service I have come across. Read More

4 Stars

San Andonio, TX

4

Great Home Warranty Service

New San Antonio office is convenient for San Antonio clients. I am glad to have it and fortunate to not have to use them yet. It's great peace of mind though - to know we have our own location now in San Antonio. Read More

5 Stars

San Antonio, TX

5

LOVE BFS San Antonio

We have been customers of BFS for quite a few years and are really loving having the new San Antonio location. So far we have been very pleased with the San Antonio Location and love the idea of a "local" warranty company who does it all. Read More

5 Stars

Tarpon Springs , FL

5

Cameron has got to be one of the best field stafff you have. He is always and veryefficient. Anytme we have to call Broward we will alway ask for him. I would ask tha something be placed in his personnel file reflecting the person that he is. Just awesome

Cameron is all around awesome service man Read More

5 Stars

San Antonio, TX

5

Overall a good experience.

So far, the company has been great as far as customer service, on time appointments, good repairs, replacements and a good value for the money. The deductible is reasonable and the contract is fairly priced. We have been very happy with their service. Thank you,... Read More

5 Stars

San Antonia, TX

5

Customer since Fl. Always pleased. Happy with local office.

The local office staff has been efficient and helpful. Read More

5 Stars

San Antonio, TX

5

EXCELLENT!

Finally a home warranty company that cares about service! Jessica is doing a great job ensuring work orders get attended to quickly and professionally. Thank You! Read More

5 Stars

New Braunfels, TX

5

Air Condtioning Repair

The Broward repair techs did a great job! Read More

5 Stars

Converse, TX

5

Excellent service

Very glad that they have a local branch now with qualified people. Very fast and friendly technicians and office personnel. Recommending to everyone I know. Read More

4 Stars

San Antonio, TX

4

Manager Steve is very committed to providing excellent service.

Manager Steve is very committed to providing excellent service. Read More

3 Stars

San Antonio , TX

3

Misdiagnosis

Plumbing repairs are not made to satisfaction instead stating for me to hire a plumber to make repairs. They misdiagnose problems. For example, they stated they didn't want to "tighten" fixture any further as they feared it would break when it was a cartridge that... Read More

4 Stars

San Antonio, TX

4

Years of use and getting better.

We've had Broward for over ten years. Great value and good service! Having the new office closer is working great. Even better response time. We also appreciate the retention of the good employees. Read More